Australia Post has some explaining to do after footage of a delivery driver throwing a customer’s package from a moving van emerged on social media.
On Sunday afternoon, Mitch Woodhouse from Bathurst took to the “Australia Post Complaints” Facebook group to share a questionable delivery.
In Mr Woodhouse’s videos, a white delivery van drives past his house before a parcel is thrown from the vehicle.
It flies through the air before landing on the grass.
“Didn’t quite get it in the mailbox or at the front door,” Mr Woodhouse wrote.
He also shared the notification he received from Australia Post of his parcel’s “safe delivery”.
Facebook users flocked to the comments, laughing at the interesting delivery technique used.
“Did it have an ‘Airmail’ sticker on it?” one user asked.
“Bet he used to be a paperboy. Aus Post need to decline those with that on their resume,” another said.
“You don’t get anymore express than that,” one man wrote.
Others were shocked by the behaviour, suggesting the poster report the incident to an ombudsman.
“Have you taken this footage to a corporate post office to put in a formal complaint?” one woman asked.
“You must report this disgusting, poor behaviour,” another man said.
The parcel was left on a grassed area between Mr Woodhouse’s driveway and the letterbox.
The unmarked delivery van then drove away.
An Australia Post spokesperson told NCA NewsWire that the contracted delivery driver was no longer working for Australia Post.
“These actions are not in line with the high service standards we expect of our people and we have contacted the customer to apologise,” the spokesperson said.
“The contractor is no longer delivering for Australia Post.”
It comes after the nationwide postal service announced an increase in the price of postage stamps for letters.
Blaming the declining number of letters sent via “snail mail”, Australia Post is set to increase the cost of stamps from $1.10 to $1.20.
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